Car Rental in Montenegro

Privacy policy

The Website operates as a vehicle rental marketplace and aggregator.
This Privacy Policy describes how personal data is collected, used, stored and protected when users submit a request through the Euro Motors website.
Euro Motors is a brand and service name operated by DOO Global Technology Solutions, a company registered and operating in Montenegro.
By submitting a request via the website, the user agrees to the terms of this Privacy Policy.
1. Data Controller
The data controller responsible for personal data processing is: DOO Global Technology Solutions
.
Operating under the brand: Euro Motors
.
Country of operation: Montenegro.

Contact email: info@euromotors.rent.
2. Personal Data We Collect
When submitting a rental request through the website, we may collect the following personal data:

• name;
• phone number;
• Telegram contact (optional);
• technical data necessary for website operation (such as IP address).

We do not collect payment details, passport data or driver’s license information through the website.
3. Purpose of Data Processing
Personal data is processed solely for the following purposes:

• contacting the user to confirm rental details;
• internal request tracking;
• prevention of misuse and fraudulent activity.
• handling and coordinating vehicle rental requests submitted via the platform;
• forwarding user requests to licensed rental partners for further processing;
• communication between users and rental partners;
• preliminary coordination of rental conditions.

4. Legal Basis for Processing
Personal data is processed on the basis of:

• the user’s voluntary consent when submitting a request;
• the legitimate interests of the company related to customer communication and request handling.

5. Data Storage and Security
5.1 Personal data is stored:

• for the period necessary to process the request;
• until an offline rental agreement is concluded;
• or until the user withdraws their consent.

5.2 Appropriate technical and organizational measures are applied to protect personal data from unauthorized access, loss or disclosure.
5.3 Personal data is stored no longer than necessary for the stated purposes and in accordance with applicable legal requirements.
6. Data Sharing
Personal data may be shared with licensed car rental partners solely for the purpose of processing and fulfilling the rental request submitted by the user.
Such partners act as independent data controllers in relation to the rental agreement concluded offline.
Personal data is not sold and is not used for marketing purposes.
7. User Rights
Users have the right to:

• request access to their personal data;
• request correction or deletion of data;
• withdraw consent for data processing.

Requests may be sent to the contact email listed above.
8. Cookies and Analytics
The Website may use session cookies - temporary cookies that are deleted automatically when the browser is closed.
These cookies are used exclusively to ensure basic website functionality, such as secure form submission.
9. Policy Updates
The company reserves the right to update this Privacy Policy at any time.

The current version is always available on the website.
10. Contact Information
For any questions regarding personal data processing: info@euromotors.rent

Terms and Conditions

These Terms & Conditions govern the use of the EuroMotors website (the “Website”), operated by DOO Global Technology Solutions, a company registered and operating in Montenegro.
EuroMotors operates as a vehicle rental marketplace and aggregator, providing a platform that connects users with licensed third-party car rental providers (“Rental Partners”).
1. General Information
1.1. The Website is provided for informational purposes and for submitting vehicle rental requests through the platform.

1.2. EuroMotors does not directly provide car rental services and is not a party to the rental agreement.

1.3. Submitting a request through the Website does not constitute a rental agreement.

1.4. A vehicle rental agreement is concluded offline, directly between the user and the selected Rental Partner, after document verification and signing a physical contract.
2. Submitting a Request
2.1. Users may select a vehicle and preferred rental dates and submit a request via the Website.

2.2. Submission of a request does not guarantee vehicle availability.

2.3. A representative of EuroMotors or the relevant Rental Partner will contact the user to confirm availability and rental conditions.
3. Reservation Confirmation
3.1. A reservation is considered confirmed only after direct confirmation by the Rental Partner.

3.2. EuroMotors reserves the right to decline or forward requests at its discretion.

3.3. Rental Partners reserve the right to refuse service in accordance with their internal policies and applicable law.
4. Payments and Rental Contract
4.1. Payments made on the Website relate exclusively to platform and coordination services.

4.2. All rental payments, deposits and related charges are made directly to the Rental Partner, in person or using methods agreed offline.

4.3. Rental terms, pricing, deposits, insurance coverage and liability conditions are defined exclusively in the rental agreement concluded between the user and the Rental Partner.
4.4. The Website may charge a reservation fee to confirm vehicle availability via the platform or a service fee for vehicle rental coordination and booking support
5. Liability and Responsibility
5.1. EuroMotors is not responsible for the performance of rental services provided by Rental Partners.

5.2. EuroMotors is not liable for vehicle condition, availability, pricing changes, damages, fines or disputes arising from the rental agreement.

5.3. EuroMotors is not responsible for incorrect or incomplete information provided by users in the request form.

5.4. EuroMotors is not liable for failure to provide services due to force majeure or circumstances beyond its reasonable control.
6. Personal Data
6.1. Personal data is processed in accordance with the Privacy Policy.

6.2. By using the Website, the user agrees to the Privacy Policy and to the processing of personal data necessary to forward rental requests to Rental Partners.
7. Changes to Terms
EuroMotors reserves the right to amend these Terms & Conditions at any time.
The current version is always available on the Website.

8. Contact Information
For questions related to website use: info@euromotors.rent.
9. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Montenegro.

Cookie Policy

This Cookie Policy explains whether and how cookies are used on the website https://euromotors.rent (the “Website”).
1. What Are Cookies
Cookies are small text files stored on a user’s device (computer, smartphone or tablet) when visiting a website. Cookies help ensure proper website functionality and improve user experience.
2. Use of Cookies on This Website
The EuroMotors website uses only strictly necessary technical cookies, which are required for the correct operation of the Website.
We do not use:

• analytics cookies;
• marketing or advertising cookies;
• tracking or profiling cookies;
• third-party cookies;
• social media plugins;
• geolocation cookies.

3. Types of Cookies Used
The Website may use session cookies - temporary cookies that are deleted automatically when the browser is closed.
These cookies are used exclusively to ensure basic website functionality, such as secure form submission.
4. Legal Basis for Cookie Use
According to GDPR and applicable Montenegrin data protection law, strictly necessary cookies do not require user consent, as they are essential for the functioning of the Website.
5. Personal Data and Cookies
Cookies used on the Website:

• do not collect personal data;
• do not identify users;
• are not used for analytics or marketing purposes.

Any personal data submitted via the Website is processed in accordance with our Privacy Policy.
6. Cookie Management
Users may configure their browser settings to block or delete cookies. Please note that disabling technical cookies may affect the correct functioning of the Website.
7. Policy Updates
This Cookie Policy may be updated from time to time.
The current version is always available on the Website.
8. Contact Information
If you have questions regarding this Cookie Policy, please contact us at: info@euromotors.rent